Document Support
A library of supporting videos for clients gathering documents for their mortgage application.
Document Notes
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IMPORTANT: Please let me know once all the documents are uploaded.
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Please review the instructions below to assist in your file being reviewed in a timely manner.
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For joint applications: If there is not a specific name beside a respective requested document, we require that document for both applicants.
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Instructions for Document Submission
IMPORTANT tips to ensure your application is actioned promptly. If these tips are not utilized, your application will be delayed:
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Please ensure none of the documents you upload have passwords. They may not upload and may become corrupt.
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Please only send black & white CLEAR scanned PDF copies. I cannot accept pictures of items. Do NOT send tiff, jpeg, png, or any other format as we cannot transmit.
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We have provided a link for file submission. Please do NOT email any documents as it compromises the security of your data.
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Name the files you are sending correctly. “Untitled“, “scan“, etc. slows down the process considerably.
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Please don’t send duplicate files. It takes a long time to go through all the files and then slows things down when we have to guess what is what.
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Keep your file size small. One file at 25 MB slows down the system.
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Only send what is required unless there is a reason for sending additional documents.
Turbo Scan - Scanning App
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